Livrix.

Privacy Policy

Developer: Nexios · Website: nexios-dz.com

1. Who we are

Livrix is an on-demand dispatch platform by Nexios that connects restaurants needing a delivery driver with independent freelance drivers (livreurs) nearby. This policy explains what personal data we collect, why, who receives it, how long we keep it, and your rights — including how to delete your account and data.

2. Data we collect

We do not collect GPS or precise location. Addresses and wilaya zones are entered manually by restaurants. Camera, microphone, contacts, and files are never accessed.

3. Who receives your data

• Supabase (database, authentication, realtime, push dispatch) — stores all account and activity data above. See supabase.com/privacy.
• Google Firebase Cloud Messaging — delivers push notifications (device token, platform, notification content). See firebase.google.com/support/privacy.
• Google Sign-In / Google Fonts / avatar CDN — identity verification at sign-in; fonts and avatars are fetched from Google servers. See policies.google.com/privacy.
• Other users, minimally: your name and phone are visible only to the counterparty (restaurant ↔ assigned livreur) on active deliveries — never publicly.

We do not sell personal data. We use no advertising, analytics, or crash-reporting SDKs.

4. Retention

Account and activity data is kept while your account exists so the service works (profiles, history, finance). Push tokens are removed on sign-out or when you disable notifications. When your account is deleted, all associated data is deleted with it (profiles, deliveries, earnings, expenses, tokens, auth identity) — see deletion below. We retain nothing longer than necessary except where the law requires it.

5. Children

Livrix is not directed at children under 13. Livreurs must be 18 or older. If you believe a child has provided data, contact us and we will delete it.

6. Your rights

You may access, correct, and delete your data at any time: edit your profile in the app, or request full account deletion as described in Account & Data Deletion. Privacy inquiries are answered within 30 days via the contacts below.

7. Changes

We may update this policy as the app evolves. Material changes will be announced in the app; continued use after the effective date means acceptance. Previous versions are available on request.

Account & Data Deletion

Use either path — both fully delete your account and all associated data.

Path A — In the app (fastest)

1. Open Livrix and go to the Account tab.
2. Tap Delete account and confirm.
3. Your account, profile, deliveries, earnings and expenses, push tokens, and sign-in identity are deleted immediately.

Path B — By email

1. Send an email from your account's email address to gameroom071@gmail.com or nexiosdz@gmail.com with subject “Delete my Livrix account”.
2. We verify the sender matches the account, then delete everything listed above within 7 days and confirm by reply.

Deleted data cannot be recovered. Data kept by counterparties outside our systems (e.g. a phone number you shared during a delivery) is outside our control.

Terms & Conditions

Mirrors the in-app Terms. Last updated: 27 September 2026 · Livrix v1.0.0

1. What is Livrix?

Livrix is an on-demand dispatch platform that connects restaurants needing a driver with independent freelance drivers (livreurs) nearby. We are not a marketplace; we do not handle food, menus, or payments — we only provide ride coordination. Restaurants create delivery requests; available livreurs claim them first-come, first-served.

2. Accounts & Roles

You sign in with Google via Supabase Auth. You must provide a valid Algerian phone (05x/06x/07x) and choose a single role: Restaurant or Livreur. One account = one role. You are responsible for keeping your phone and profile information accurate. Fake profiles or inactive accounts may be suspended.

3. For Restaurants

You may create unlimited simultaneous requests with optional notes and price (DA). Requests are broadcast to all online livreurs. You can cancel only while a request is still open. Once accepted, a livreur is assigned — you will see their name and phone. Prepare the order and hand it over promptly.

4. For Livreurs

Toggle online to receive jobs. You may accept any open request atomically — first to accept wins. After accepting, go to the restaurant, mark “Picked up”, then “Completed” after delivery or “Retour” if the client is unreachable. Stay professional, respect traffic rules, and handle orders with care.

5. Payments & Liability

Livrix does not process payments. Cash-on-delivery, price, and any fees are agreed directly between restaurant, livreur, and client. Livrix is not liable for lost, damaged, or delayed deliveries, nor for disputes over payment. Use at your own risk.

6. Privacy & Data

We store your Google profile (name, email, avatar), phone, role, restaurant/livreur profile, delivery requests, and push tokens with sound preference. Your phone is visible only to the counterparty on active jobs. See the Privacy Policy above for retention, deletion, and rights. You can sign out anytime; tokens are removed on sign-out or when you disable notifications.

7. Acceptable Use

No spam, fake requests, harassment, or manipulation of the queue. Do not share false locations. We may suspend accounts that abuse the service or violate Algerian law. Terms may be updated — continued use after update means acceptance. You must be 18 or older to use Livrix as a livreur.

Contact

• Developer Account: gameroom071@gmail.com
• Company Account: nexiosdz@gmail.com
• Website: nexios-dz.com

For questions about these terms or your privacy — including deletion requests and data inquiries — contact us at either address. We respond to privacy inquiries within 30 days.